By: Kendal Enz

In our ongoing series on technological innovation at the American Arbitration Association^® (AAA^®), we delve into how our employees are pioneering emerging technologies to enhance our work and address complex challenges. Today’s feature is a conversation with Miroslava Schierholz, AAA-International Centre for Dispute Resolution^® (AAA-ICDR^®) assistant vice president of the ICDR Case Management Centre, and Bridget McCormack,

Fast, fair, and full of potential, artificial intelligence (AI) tools can be used by arbitrators and mediators to boost efficiency, offer deeper insights, and provide an enhanced level of precision in their work. Read on to see how.

Streamlining Document Analysis

By: Kendal Enz

In 2020, responding to a mass arbitration case involving a major corporation, the American Arbitration Association (AAA^®) embarked on a journey to develop its first application programming interface (API).

By: Kendal Enz

The American Arbitration Association^® (AAA) has made significant updates to its Mass Arbitration Supplementary Rules and Fee Schedules, marking a step forward in making dispute resolution of large-volume filings faster, more affordable and less adversarial.