Claims Services

Comprehensive Claims Resolution Services

Benefits

Scalable Solutions: We tailor programs to meet your needs from low-volume claims to large, national caseloads.

Cost-Effective: Our programs aim to reduce administrative costs while maintaining fairness and neutrality.

Experienced Arbitrators & Mediators: Our panels bring industry-specific knowledge and expertise in high-volume programs to these claims programs.

Technological Capacity: We leverage our technology, experienced case managers, and streamlined processes for efficient claims handling.

The AAA’s Claims Program Services

Services

See All Services

Services

Disaster Relief

Facilitating efficient resolution of claims following times of crisis.

Employment Dispute Resolution

Offering structured programs for workplace-related claims.

Insurance Programs

Administering national and regional insurance disputes.

Residential Mortgage Foreclosure

Streamlined processes for resolving foreclosure-related claims.

Municipal Bankruptcy

Expertise in resolving claims within complex public sector bankruptcies.

Olympics and Sports Doping

Affording fair processes designed for high-profile sports-related disputes.

Guidelines

Reorganization, Bankruptcy, and Oversight Services

The AAA provides customized claims resolution services in connection with companies undergoing reorganization across various industries. We manage claims ranging from product liability to employment-related repayment disputes and offer a full spectrum of resolution methods, including:

Settlement negotiations
Mediation
Non-binding arbitration
Standard binding arbitration

One high-profile example is the American Arbitration Association Automobile Industry Special Binding Arbitration Program, developed by the American Arbitration Association and Congressional leadership in 2010. This initiative resolved over 1,500 complex disputes throughout the U.S. in six months, at no cost to the federal government. This program is described in more depth in the highly regarded “A Report to Congress on the Automobile Industry Special Binding Arbitration Program.”

Read the report

PI Trust

Asbestos Personal Injury Trust Administration

The AAA is pivotal to the administration of asbestos personal injury trust funds, established through U.S. Bankruptcy Court rulings. These trust funds are designed to compensate claimants for asbestos-related injuries. To date, the AAA has been appointed as the “private adjudication ADR administrator” by seven personal injury (PI) trusts, and it continues to expand its expertise in this area.

Get in Touch

Contact us

For general inquiries, send an email to CommercialCases@adr.org