By:Neil Carmichael, M.A., Vice President, Education, Educational Services, AAA
Simply hanging out the proverbial shingle is not sufficient to qualify one as an arbitrator. Arbitrators must possess the qualities, knowledge, and skills to deliver the benefits of arbitration—speed, economy, and justice—and to instill in parties the confidence that they can capably do so.
In other words, a great arbitrator is schooled in both the “science” and the “art” of arbitration.
Great arbitrators are educated to handle the more straightforward parts of the case.