Long before the COVID-19 pandemic, the AAA-ICDR® supported parties’ options to utilize virtual arbitrations and mediations. With the closing of hearing rooms, however, virtual became the only option.
Acceptance began slowly, from just 17 virtual “events” in March 2020, growing by an enormous 4,100+% by March 2021. “Events” are defined here as settlement conferences, preliminary hearings, pre-mediation conferences, mediation sessions, and evidentiary hearings—points reached along the way on the arbitration and mediation roadmaps from initiation of a case to
There are time–and therefore likely cost—savings associated with using alternative dispute resolution (ADR) versus litigation to resolve healthcare disputes. In addition, business relationships can be preserved, important in this industry where people typically continue to work together.
Healthcare organizations can integrate ADR methods into their conflict-management programs to resolve disputes efficiently. See the infographic in this post for the time difference in using ADR v. litigation.
Click