Summary
In Episode 10 of the AAAi Podcast, Clearbrief Founder and CEO Jacqueline Schafer returns—not just as a guest, but as a strategic partner to the American Arbitration Association® (AAA®). What began as a conversation during Episode 3 evolved into a real-world collaboration that’s reshaping how arbitrators work. This episode offers a firsthand look at how ideas turn into impact and how innovation, when grounded in trust and utility, can transform an industry.
Key Takeaways
1. The Podcast Was the Pilot
One year ago, Jacqueline
By Adam Shoneck
The American Arbitration Association® (AAA®) recently released its 2024 Mass Arbitration: Consumer & Employment Infographic, a visual deep dive into the fast-evolving world of mass arbitration. As the volume and visibility of mass arbitrations grow, so does the need for clear, data-driven insights into what’s happening in those cases.
Why the AAA Shares This Data
In the rapidly evolving world of technology, organizations are increasingly turning to generative AI (GenAI) and automation to streamline operations, enhance efficiency, and drive innovation. At the AAA®, these advancements are not just buzzwords—they're being actively explored and implemented across key departments. To gain deeper insights into how GenAI and automation are shaping the future of work at the AAA, we spoke with several leaders across operational business departments. Eric Dill, SVP and chief people officer; Anne Losada, AVP of people strategy & enablement;
Summary
In Episode 22 of 2030 Vision: AI and the Future of Law, co-hosts Jen Leonard and Bridget McCormack challenge conventional thinking around legal ethics and artificial intelligence. Historically, conversations around AI in law have focused on risks—bias, hallucinations, confidentiality. But Leonard and McCormack argue it's time to broaden the ethical lens: Could it