By Malisa "Lise" Prisarojn

A Framework for Early Resolution

California’s automotive Lemon Law landscape is evolving quickly. As the number of claims filed under the Song-Beverly Consumer Warranty Act, commonly known as California’s Lemon Law, continues to climb, a new legal framework is taking shape. With the enactment of Assembly Bill 1755 (AB 1755) and the implementation of California Code of Civil Procedure §871.26, a structured mediation process was set to take effect on April 1, 2025. However, the recent passage of

An interview with Tracey Frisch, division vice president of mediation, conducted by Adam Shoneck, vice president of business development for consumer and mass arbitration

Adam: Can you talk a bit about your mediation journey and how you arrived at your new position?

Tracey: My mediation journey began in classrooms, not courtrooms. I started as a peer mediator in high school and later taught conflict resolution and peer mediation in New Orleans and New York City public schools. There, I saw firsthand the power of facilitated dialogue in

By: Lisa Romeo, Vice President, AAA-ICDR Commercial Division

As artificial intelligence (AI) continues its rapid integration into all aspects of our personal and professional lives, novel legal issues are emerging around AI systems. Challenges include questions of liability and negligence to concerns over data privacy, intellectual property, and compliance with evolving—and occasionally inconsistent—AI

"Purposeful Expectations" 

By: Harold Coleman, Jr., Esq., CCA, Senior Vice President, AAA-ICDR^®; Executive Director/Mediation, AAA Mediation.org^®