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What is ODR?

Resolution Without the Roadblocks

Online dispute resolution (ODR) uses technology to resolve conflicts efficiently, often without in-person meetings or lengthy procedures. ODR platforms guide parties through structured steps—like diagnosis, negotiation, mediation, or arbitration—using secure, intuitive tools accessible from any device. Currently deploying in courtrooms and with industry associations, ODR.com is a platform with scale and impact.

Accessibility and Convenience: With ODR, you can resolve disputes from anywhere, eliminating the need to appear in a court or mediation office. 

Cost-Effectiveness: Virtual meetings and online document sharing help minimize costs associated with traditional dispute resolution methods, such as attorneys’ fees, travel expenses, and court fees.

Time Efficiency: With flexible scheduling and quick, confidential file-sharing available through ODR, disputes can be resolved faster than traditional methods.

Process Flexibility: ODR platforms can be tailored to the specific needs of the parties involved, offering a more collaborative approach to dispute resolution.

Privacy: Because digital platforms are designed to protect sensitive information, your data will stay private and secure. 

Originally developed to resolve eCommerce disputes, ODR now helps resolve a wide range of issues.

Dispute types
Why ODR.com?

cases resolved.

global systems in place.

for courts, universities, agencies, and enterprises.

of experience shaping the ODR field.

Our clients

 

Johns Hopkins University

 

Nasa

 

Organization of American States

 

American Health Law Association

 

Icann

Route each case to the right resolution track.

Enable direct communication between parties.

Bring in trained, impartial experts when needed.

Streamline arbitration for fast decisions.

Handle large caseloads efficiently and transparently.

Gain access from any device, anywhere.

Get started

Ready to Modernize Your Resolution Process?

Discover how ODR can streamline, scale, and strengthen dispute resolution efforts.
Visit ODR.com