Online Dispute Resolution
What is ODR?
Resolution Without the Roadblocks
Why Choose ODR?
Benefits
Accessibility and Convenience: With ODR, you can resolve disputes from anywhere, eliminating the need to appear in a court or mediation office.
Cost-Effectiveness: Virtual meetings and online document sharing help minimize costs associated with traditional dispute resolution methods, such as attorneys’ fees, travel expenses, and court fees.
Time Efficiency: With flexible scheduling and quick, confidential file-sharing available through ODR, disputes can be resolved faster than traditional methods.
Process Flexibility: ODR platforms can be tailored to the specific needs of the parties involved, offering a more collaborative approach to dispute resolution.
Privacy: Because digital platforms are designed to protect sensitive information, your data will stay private and secure.
Types of Disputes We Handle
Dispute types
Originally developed to resolve eCommerce disputes, ODR now helps resolve a wide range of issues.
Consumer and commercial disputes
Workplace and employment issues
Debt and financial claims
Insurance and healthcare matters
Traffic, family, property, monetary, and civil cases
Our Legacy of Success
Why ODR.com?
1.1+ billion
cases resolved.
200+
global systems in place.
Custom platforms
for courts, universities, agencies, and enterprises.
25+ years
of experience shaping the ODR field.
How ODR Is Helping Courts Deliver Timely, Fair Resolutions
ODR for the courts
Latest Updates
News
AI, Justice, and ODR: A Conversation with Richard Susskind
Trusted by Leaders
Our clients
Johns Hopkins University
Nasa
Organization of American States
American Health Law Association
Icann
Modern Resolution from Anywhere
Process
Diagnosis
Route each case to the right resolution track.
Negotiation
Enable direct communication between parties.
Mediation
Bring in trained, impartial experts when needed.
Evaluation
Streamline arbitration for fast decisions.
Case Management
Handle large caseloads efficiently and transparently.
Mobile Optimization
Gain access from any device, anywhere.