The AAA-ICDR is uniquely positioned to handle disputes in the technology space. Both the executives and case-administration staff possess a combination of technological sophistication and perception to provide guidance in arbitrator selection and process that could lead to settlement and/or a procedure less disruptive to business. The diverse panel has a range of expertise in the tech area. The AAA-ICDR designed proprietary software and online tools from creating a tailored clause for a contract to filing and managing a case online.
In 2018, the AAA-ICDR arbitrated 380 technology cases. The largest subtypes of cases included software/systems development; partnership/joint venture; subcontracting/independent contractors, and licensing. Over two-thirds of technology cases settle prior to an award hearing—and 28% prior to incurring any arbitrator compensation.
Technology expertise matters. Knowledge in technology disputes is crucial because of what is at stake. AAA panels are composed of 426 accomplished arbitrators and mediators--attorneys with exceptional subject-matter expertise, former federal and state judges, and business owners who understand the essence of the dispute.
High-level AAA-ICDR executives oversee the case administration for large and complex technology cases. Both the executives and case-administration staff possess a combination of technological sophistication and perception to provide guidance in arbitrator selection and process that could lead to settlement and/or a procedure less disruptive to business.
The AAA-ICDR has developed technology-specific clauses to tailor the arbitration process further to the subject matter of the contract. This fine-tuning allows companies in dispute to focus in on exactly what potential issues could end in dispute and to make sure that they have considered all relevant variables.