The American Arbitration Association® (AAA®)-International Centre of Dispute Resolution® (ICDR®), the global leader in conflict resolution, has delivered client-centered alternative dispute resolution (ADR) services built on integrity and innovation for nearly a century. Our staff pursues rewarding careers in a fast-paced, collaborative environment supported by a healthy work-life balance; average tenure of employment is nine years.

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Explore Careers

Our 600+ employees in 28 offices worldwide enjoy fulfilling careers in dynamic work settings. We offer careers—not simply jobs—at the AAA-ICDR to the best, most qualified candidates we find. It is a mutual-selection process where you, our candidates, understand and become familiar with the company to ensure that we are a good fit for you.

600+
Employees
28
Offices Worldwide
9+
Average Tenure in Years
30+
Annual Training Hours
90+
Years of Experience
Best-in-Class Benefits

The AAA offers competitive compensation-levels and comprehensive benefits that help maintain a healthy work-life balance.

Aetna Machine-Readable Files (MRFs)

Culture

The AAA-ICDR offers rewarding careers in a collaborative, merit-driven work environment – one of the reasons we were recognized (again) among The NonProfit Times’ 50 Best Nonprofits to Work For.

Diversity and Inclusion

As displayed by the breadth of the AAA-ICDR’s work and the global reach of its services, we recognize the importance and contribution of a diverse workforce and are committed to respecting and increasing diversity.

Social Responsibility

AAA-ICDR employees have the opportunity to be part of something bigger than themselves: the work of every staff member contributes to the public-spirited mission of the organization.