About the American Arbitration Association® (AAA®) and the International Centre for Dispute Resolution® (ICDR®)

The American Arbitration Association (AAA), is a not-for-profit organization with offices throughout the U.S. AAA has a long history and experience in the field of alternative dispute resolution, providing services to individuals and organizations who wish to resolve conflicts out of court.

The AAA role in the dispute resolution process is to administer cases, from filing to closing. The AAA provides administrative services in the U.S., as well as abroad through its International Centre for Dispute Resolution (ICDR). The AAA's and ICDR's administrative services include assisting in the appointment of mediators and arbitrators, setting hearings, and providing users with information on dispute resolution options, including settlement through mediation. Ultimately, the AAA aims to move cases through arbitration or mediation in a fair and impartial manner until completion.

Additional AAA services include the design and development of alternative dispute resolution (ADR) systems for corporations, unions, government agencies, law firms, and the courts. The Association also provides elections services as well as education, training, and publications for those seeking a broader or deeper understanding of alternative dispute resolution.

Established in 1996 as the global component of the American Arbitration Association, the International Centre for Dispute Resolution (ICDR) provides conflict-management services in more than 80 countries with a staff fluent in 12 languages. Through a worldwide panel of hundreds of independent arbitrators and mediators and global cooperative agreements for hearing-room access, the ICDR provides a flexible, party-centered process over a broad range of industries and geopolitical issues.

The ICDR's administrative services include assisting in the appointment of mediators and arbitrators, setting hearings, and providing users with information on dispute resolution options, including settlement through mediation. Ultimately, the ICDR aims to move cases through arbitration or mediation in a fair and impartial manner until completion.